Legal
Privacy Policy
Effective Date: March 31, 2025 · Last Updated: March 31, 2025
At Dr. Saad Irfan & Associates Dentistry, your privacy is a core value, not a compliance checkbox. This policy explains clearly what information we collect, how we use it, who we share it with, and the rights you have over your own data.
Information We Collect
Personal Identification Information
When you book an appointment, contact us, or register as a patient, we collect personal details including your full name, date of birth, email address, phone number, and mailing address. This information is essential for providing you with safe, personalized dental care.
Health and Medical Information
As a dental provider, we collect health-related information including your medical history, dental records, X-rays, treatment notes, insurance details, and any other health information necessary to provide appropriate care. This information is treated with the highest level of confidentiality in accordance with applicable healthcare privacy laws.
Technical and Usage Information
When you visit our website, we automatically collect certain technical information including your IP address, browser type, device information, pages visited, and the duration of your visit. This information is used to improve website performance and user experience.
How We Use Your Information
Providing Dental Care
Your personal and health information is used primarily to provide you with comprehensive dental care, including scheduling appointments, maintaining your dental records, communicating treatment plans, and coordinating with specialists when necessary.
Communications
We use your contact information to send appointment reminders, follow-up messages after treatment, preventive care reminders, and responses to your inquiries. You may opt out of marketing communications at any time while still receiving essential care-related messages.
Improving Our Services
Anonymized and aggregated data may be used to analyze service patterns, improve our website and patient experience, train staff, and develop new service offerings. This analysis never identifies individual patients.
Information Sharing and Disclosure
With Healthcare Providers
We may share your health information with other healthcare providers involved in your care, such as specialists, referring dentists, laboratories, or emergency services, when necessary for your treatment. This sharing is done in accordance with applicable healthcare privacy regulations.
With Insurance Providers
To process insurance claims on your behalf, we may share relevant treatment information, X-rays, and billing records with your dental insurance provider. We only share what is strictly necessary to process your claim.
Legal Requirements
We may disclose your information when required by law, court order, or governmental authority. We may also disclose information to protect the rights, property, or safety of our clinic, our patients, or the public.
We Never Sell Your Data
our clinic does not sell, rent, or trade your personal information to third parties for marketing or commercial purposes. Your trust is fundamental to our practice.
Data Security
How We Protect Your Information
We implement industry-standard security measures to protect your personal and health information. This includes encrypted data storage, secure SSL connections on our website, restricted access controls ensuring only authorized personnel can view patient records, and regular security audits.
Data Retention
We retain patient records for the duration required by applicable law and professional standards, typically 7 years for adults and until age 25 for minors. Technical and usage data is retained for a maximum of 24 months.
Breach Notification
In the unlikely event of a data breach that may affect your personal information, we will notify you in accordance with applicable law, typically within 72 hours of becoming aware of the breach.
Your Rights and Choices
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if any information is inaccurate or incomplete. To make such a request, contact our privacy officer at drsaadirfan@gmail.com.
Deletion Requests
Subject to our legal retention obligations, you may request that we delete your personal information. Note that certain records, particularly health records, may need to be retained for legal, regulatory, or safety reasons even following a deletion request.
Marketing Opt-Out
You can opt out of marketing communications at any time by clicking the unsubscribe link in any email, calling us directly, or updating your communication preferences online. You will continue to receive essential appointment and care-related communications.
Contact Us About Privacy
Privacy Officer
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our designated Privacy Officer: Email: drsaadirfan@gmail.com Phone: +92-333-3346606 Mail: Dr. Saad Irfan Dentistry, House 4-C, Shop 2, Reina St 2, Badar Commercial, DHA Phase 5, Karachi 75500
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a new effective date and, where appropriate, by email.
Your Information is Safe with Us
our clinic is committed to protecting your privacy and health information. If you ever have concerns about how your data is being used, please contact us at drsaadirfan@gmail.com.